Shipping Policy

KINGSMONTT delivers to more than 200 countries worldwide.

Processing

Orders are prepared and dispatched within 1–3 business days. Orders placed on weekends or public holidays are processed on the next business day.

Delivery

Once dispatched, delivery takes 4–9 business days. These windows are estimates and may be affected by customs clearance, carrier delays, weather conditions or peak seasons.

Tracking

You will receive a tracking number by email as soon as your parcel leaves our facility. Please allow up to 48 hours for the first scan to appear in the carrier's system.

Shipping Costs

Shipping is calculated and displayed at checkout before you complete payment.

Customs and Import Charges

Duties, taxes and customs fees may be charged by the destination country and are payable by the recipient. KINGSMONTT has no control over these charges and cannot estimate them in advance.

Address Accuracy

Please review your shipping address before completing your order. We cannot accept responsibility for parcels delivered to an incorrectly entered address. If your order has not yet been dispatched, contact help@kingsmontt.boutique immediately.

Delays and Lost Parcels

If your tracking has not updated for an extended period, or your parcel has not arrived within the expected window, contact us and we will open an investigation with the carrier and resolve it with you.

Contact

Email: help@kingsmontt.boutique · Phone: +61 7 3344 8120